We don't receive mails from some of the "send mail" features of the Power BI cloud service. We know that there is no problem on our side with receiving mails, because, in general, we DO get mails...
v-haibl-msft
Microsoft Employee
Microsoft Employee
I think you’ve enabled the “send mail” feature properly after so many investigations. Actually I saw several users have encountered this problem but I cannot repro the same issue.
I suggest you to create a support ticket at http://support.powerbi.com (see bottom of page) since it maybe account specific.
Best Regards,
Herbert