Internal error prevented loading the schema

Hi everyone!

Since this morning (or even earlier) we can't open reports in the Power BI service. We keep getting this error:

Internal error prevented loading the schema

An internal error prevented loading the model schema associated with this report. Please try again later. If the issue persists, contact Power BI support.

same issue

I just had a conversation with the Power BI support and they told me that this is an analysis engine error but they are working on fixing it. 

so we should just wait in your opinion?

unfortunately yes. There is nothing we can do about this ourselves.

Hi K4bal 

Can you open your reports on Service normally now ? I have not seen a similar known issue so far . 

Best Regards,
Community Support Team _ Ailsa Tao

Hi Anonymous 

unfortunately not. The reports are still not working.

Best

Anonymous Oh and the Power BI Pro support told me that it is an issue due to an analysis engine error. Maybe this helps you with your investigation.

Thank you!

Anonymous and I also found this in the network log:

        "response": {
          "status": 401,
          "statusText": "Unauthorized",
          "httpVersion": "HTTP/1.1",
          "headers": [
            {
              "name": "Access-Control-Allow-Credentials",
              "value": "true"
            },
            {
              "name": "Access-Control-Allow-Origin",
              "value": "https://app.powerbi.com"
            },
            {
              "name": "Access-Control-Expose-Headers",
              "value": "RequestId,X-PowerBI-Error-Info,X-PowerBI-CannotAccessV2WorkspaceAsV1"
            },
            {
              "name": "Content-Length",
              "value": "0"
            },
            {
              "name": "Date",
              "value": "Mon, 19 Dec 2022 07:10:02 GMT"
            },
            {
              "name": "RequestId",
              "value": "e25da5b0-d4a1-4aeb-9d69-3646622c2e46"
            },
            {
              "name": "Strict-Transport-Security",
              "value": "max-age=31536000; includeSubDomains"
            },
            {
              "name": "X-Content-Type-Options",
              "value": "nosniff"
            },
            {
              "name": "X-Frame-Options",
              "value": "deny"
            },
            {
              "name": "X-PowerBI-CannotAccessV2WorkspaceAsV1",
              "value": "8fb421c2-0604-4e70-b9a8-866e9303b1ac"
            },
            {
              "name": "X-PowerBI-Error-Info",
              "value": "GroupNotAccessible"
            }
          ],

Hi everyone.

I am also experiencing the same issue and it has affected most of my reports. If support gets back to you then please keep us posted! K4bal 

All the reports affected by this error have connections to Azure SQL and Salesforce if that helps at all. I have a report that is connected to SharePoint Lists that is in the same workspace and does not have this error.