yuanzhuang
3 years agoRegular Visitor
Status:
Investigating
Grant Access button in email notification not working
There is an issue when redirecting to the "manage permissions" page using the "Grant Access" button via Email. In the last few days when a request like the below comes in, when we click on "Grant Acc...
yuanzhuang
3 years agoRegular Visitor
Hi Anonymous
Thank you for your prompt response.
We have encountered this issue in several reports, so we think it is probably not an accident. We also provided the workaround solution to the report contact persons, but they are still wondering that why the link in the email doesn't work. Based on the report contact persons, the issue has not happened before, only these few weeks. Are you able to test from your end?
Thank you for your reply in advance.