Hi,
we have repport that is just working fine and export works perfect.(data.xlsx is downloaded)
We alse have grouped multiple reports in an App to make it more easy to access them.
However, when accessing the repport within the app it working fine but when exporting xlsx we get the message that the export is done but the xlsx is not downloaded.
Anybody any suggestions to solve this?
S
5 Comments
Hi , SvenD
You can click analyze in Excel and download the excel in report ,when you publish the report to app , you can click analyze in Excel but you cannot download the excel ,right ?
Best Regards,
Community Support Team _ Ailsa TaoHi,
I'll give some more detailed information.
We are trying to export data from a table/matrix.
when you select the table on the right top you can select export data.
This works just fine when you approach the report directly. However if we use the repport within the app, you can access the functionionality, it start exporting, comes back with a message that the data has been exported but doesn't download/save the xlsx
regards,
SvenHi SvenD
I tested it in App , I can also export the visual data and download in app .
Best Regards,
Community Support Team _ Ailsa Taothx for the reply but I wish it was working here as well.
where you get the download pane, underneath you see a confirmation message.
That confirmation I get as well but no download pane and no file in the download area.
SHi , SvenD
Maybe you can sign out your account, then clear your browser's cache, and sign in. Or you can try another browser to see if you can export excel.
Best Regards,
Community Support Team _ Ailsa Tao
