Error when using live connection to Power BI dataset "An error occurred while loading the model"

Hello, details below - several users that rely on PBI desktop reports using live connections to workspace datasets are reporting intermittent issues (several per day), when an error message pops ...

Reports

v-qiuyu-msft

Community Support

7 years ago

Hi Anonymous ,

Please update your Power BI desktop to the February version 2.66.5376.2521. It includes the fix for the issue in which PBI Desktop was not able to load visuals (Error - "Cannot load model" ) for Live Connect Dataset after PC being idle for long time or returned from sleep mode.

Best Regards,
Qiuyun Yu

Completed Ideas

Set as landing page feature missing in Apr 2026 update (Build 2.153.1206.0) both in Desktop and Serv
Input Slicer Bug: Cursor jumps to position 0 and values cannot be cleared in Service
Input Slicer Causing Browser Tab Freeze in Public Links (Started April 24, 2026)
Small multiples not fitting to scale
Previously working Mac calender visual now gives me a error every time I touch it!
Text Slicer does not reset via Bookmarks or Clear All in Power BI Service (Service-only behavior)
Text Input Slicer is not reset by bookmarks in Power BI Service while working correctly in Power BI
Azure maps not displaying mapped data points in publish to web when location used
Azure Maps reference layer transparency behaves differently after publishing to Power BI Service
Desktop Application Bug?? - PBI desktop application left navigation icons always solid black