Anonymous's avatar
Anonymous
Not applicable
9 years ago
Status:
New

Dropdown Slicer not working in Dynamics 365

I have a dashboard that works fine on the Power BI service but not quite so fine when we put it into a Dynamics 365 dashboard. It's a pinned live page with a single matrix and a slicer set to dropdown style. The slicer still filters everything just fine, but on the CRM dashboard you can't do anything new with it. Clicking on it does not open it up to allow the user to make a different selection. I haven't tested yet with other types of slicers.

5 Comments

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support

    Hi Anonymous,

     

    As you pin the report live page to the dashboard, how did you put that dashbaord in the Dynamics CRM?  

     

    Best Regards,
    Qiuyun Yu

  • Anonymous's avatar
    Anonymous
    Not applicable

    When creating a CRM dashboard, there is an option for Power BI. We selected that, which brought up a menu of the user's available Power BI dashboards. It was a surprisingly simple process. Works perfectly other than the slicer.

     

    I should note for clarity that the slicer itself is doing what it's supposed to; the data is filtered properly by it. It simply doesn't show the dropdown, so I can't change the selection to anything else. The column being used in the slicer is text.

  • navi_bi's avatar
    navi_bi
    Regular Visitor

    AnonymousDid you get any luck with the issue resolution ? I'm also facing the same issue when I pin the live dashboard to Dynamics365 dashboard.

  • Hi, We are also faing same issue. We have developed one power BI report which has few filters. We added that report in Power BI Dashboard using Pin option. Then we have selected that dashboard in Dynamics 365. NNow, when i open the dashboard in D365, we are able to see the dashboard but we are not able to filter that.

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support

    Hi all, 

     

    I can reproduce the issue as well. As the issue happens on Dynamics CRM side, I would suggest you report this issue in Dynamics CRM forum. 

     

    Best Regards,
    Qiuyun Yu