dataConnect's avatar
dataConnect
Regular Visitor
7 years ago
Status:
New

Dataflow refresh is not working - Workload settings not available

Our Dataflows are currently not refreshing with the following error:


(translated)


Dataflow could not be refreshed

Your Aministrator deactivated the Dataflowfunctionality for this capacity. Ask your administrator to activate workload for this capacity or add this workspace to a different capacity:

 

original:

 

Dataflow kann nicht aktualisiert werden

Ihr Administrator hat die Dataflowfunktionen für diese Kapazität deaktiviert. Bitten Sie Ihren Administrator, die Workload für Dataflows für diese Kapazität zu aktivieren, oder versuchen Sie, diesen Arbeitsbereich einer anderen Kapazität zuzuordnen.

The Workload Settings in the Capacitysettings are showing an error (which I can not add as a screenshot because this is the worst forum editor I've ever used):


(translated)
Problem on accessing your workloadsettings. try later again

(original)

Problem beim Abrufen Ihrer Workloadeinstellungen. Versuchen Sie es später noch mal.

 

6 Comments

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support

    Hi dataConnect,

     

    Please find which capacity is assigned to the app workspace which contains this dataflow. Then contact your Power BI admin for help, go to Admin Portal -> Capacity Settings, find the capacity, ensure the Dataflows workload is turned on. 

     

     

    Best Regards,
    Qiuyun Yu

     

     

  • dataConnect's avatar
    dataConnect
    Regular Visitor

    Hiv-qiuyu-msft ,

    as I mentioned in my initial post, these settings are not available:

    Spoiler

    The Workload Settings in the Capacitysettings are showing an error (which I can not add as a screenshot because this is the worst forum editor I've ever used):


    (translated)
    Problem on accessing your workloadsettings. try later again

    (original)

    Problem beim Abrufen Ihrer Workloadeinstellungen. Versuchen Sie es später noch mal.

    In the comment below I tried to ask the API about the workloadsettings and get an error as resultvalue. I can not access these settings right now.

  • dataConnect's avatar
    dataConnect
    Regular Visitor

    this is how my settings look like since yesterday:

     

     

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support

    Hi dataConnect, 

     

    Are you the admin of this capacity? Please let other capacity admins check if they are able to see Dataflows workload settings. If they meet the same issue, I would suggest you create a support ticket to get help. 

     

     

    Best Regards,
    Qiuyun Yu

     

     

  • dataConnect's avatar
    dataConnect
    Regular Visitor

    Yes, I am an admin, and I am the only admin for Capacity. I already filed a support ticket and I am waiting for them to get in touch.