graefs's avatar
graefs
Frequent Visitor
2 years ago
Status:
Done

Data not displaying properly for some users

Problem:

The dashboard in our app space does not have most recent data displayed. However, when I download the dashboard the data appears in the bar chart.

 

Fixes attempted:

  • Republishing the dashboard
  • Updating App
  • Clearing cache and refreshing app

 

Note: Some users can see the data with no issue while some users can only see data until 2/27. They are all using the same link and have no filters applied!

Dashboards
Reports

3 Comments

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi  graefs 

    According to you, some users show all the data properly and some don't, so have you compared the difference between these two types of users? If you applied RLS without applying filter, did you apply RLS, which causes inconsistency in the data seen by different users?

     

    Best Regards,
    Community Support Team _ Ailsa Tao

  • graefs's avatar
    graefs
    Frequent Visitor
    2 years ago

    Hi,

     

    I ended up deleting the dashboard and republishing to the workspace. This solved the problem. There was no row level security being applied. It was a weird occurrence and I'm not sure what caused the issue. Hopefully there are no issues in the future!

     

    Thanks,

    Shane

  • Anonymous's avatar
    Anonymous
    Not applicable
    2 years ago

    Hi graefs 

    I am so glad to hear that you have fixed your issue . I will change the status to "Delivered" .

     

    Best Regards,
    Community Support Team _ Ailsa Tao

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