When I try to share dashboards with other users at my organization, it works fine. With that being said, for some reason, when I try to share the dashboard with this specific user (whose email is in...
Has this user signed into Power BI Service before you shared dashboard? If no, you can let the user sign into Power BI firstly. After that you can try to click "Cancel invite" and reshare the dashboard to that user to see if it helps.
Best Regards,
Herbert