Cannot access to app.powerbi.cn

I am trying to access the Power BI Service web homepage. It takes a while loading and then shows the error. Any help would be much appreciated!!!

Dashboards

Reports

Anonymous

Not applicable

2 years ago

Hi ElijahHe1998

This issue may need to be analyzed further by looking at the backend logs, and if the issue still exists, it is recommended that you visit the website below to open a phone case.

https://www.21vbluecloud.com/support/

Best Regards,
Community Support Team _ Ailsa Tao

Completed Ideas

Set as landing page feature missing in Apr 2026 update (Build 2.153.1206.0) both in Desktop and Serv
Input Slicer Bug: Cursor jumps to position 0 and values cannot be cleared in Service
Input Slicer Causing Browser Tab Freeze in Public Links (Started April 24, 2026)
Small multiples not fitting to scale
Previously working Mac calender visual now gives me a error every time I touch it!
Text Slicer does not reset via Bookmarks or Clear All in Power BI Service (Service-only behavior)
Text Input Slicer is not reset by bookmarks in Power BI Service while working correctly in Power BI
Azure maps not displaying mapped data points in publish to web when location used
Azure Maps reference layer transparency behaves differently after publishing to Power BI Service
Desktop Application Bug?? - PBI desktop application left navigation icons always solid black