Microsoft Employee[BUG] Authentication issue in PowerBI Desktop client
Hello. I have a report open in PowerBi Desktop client for a week now. Today I decided to save it and the client popups an alert: "File save failed, possibly due to a transient issue with network connectivity or sign-in state.".
From the client I can see I am logged in correctly, but if I open a new instance of the client I can see I am not logged in.
After I logged in I've been able to go back to my report and save it without that alert. So I think that auth token is expired but the UI wasn't notified. Please fix it!
Thanks
Sergio
3 Comments
- v-robertq-msft
Community Support
Hi,
I’ve also tested it in my latest version of the Power BI desktop, but I can’t reproduce the same issue as yours.
I suggest you to open a support ticket to ask for opinions on this issue from the technical support team of Microsoft.
https://powerbi.microsoft.com/en-us/support/
Thank you very much!
Best Regards,
Community Support Team _Robert Qin
- v-robertq-msftStatus changed:NewtoInvestigating
sergiomeloniHi, thanks for the answer. It happened after about a week of PoweBi client opened, without switching off the pc or closing the application.
Thanks
Sergio
