Anonymous's avatar
Anonymous
Not applicable
4 years ago
Status:
Investigating

App update problem

Hi, i am facing an error when i'm trying to add new users to an existing App. When I put new mails and press the "Update App" button, the next screen appears.

 

The problem is when i try to add users. I have no problem if i add a new report to the app for example.

I made this kind of update several times but since yesterday i'm having that issue.

 

Any suggestions??

Thanks in advance!

Best Regards,

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2 Comments

  • v-cazheng-msft's avatar
    v-cazheng-msft
    Community Support
    4 years ago
    Status changed:
    New
    to
    Investigating

    Hi Anonymous 

     

    May I know whether what kind of user you are adding to this app? Is this user an organizational user or an external user(guest user)? Is it an valid user? If you add other users to this app, will you get same issue?

    Could you please try to clear the cache your browser and try again?

     

    Best Regards,

    Community Support Team _ Caiyun

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi! Thanks for the quick response!

    I'm trying to add the users in this screen. I think that kind of users don't validate if they are guest or internal users, but they are all valid users.


    I tried cleaning the chrome cache but didn't work. This error begans to happen since Monday, before that i could added like 90 users without problems.

    Thanks!

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