Forum Discussion

ChrisDenver0603's avatar
ChrisDenver0603
Advocate I
8 years ago

Webpage cannot be displayed

Hi, I've installed Power BI Report Server (June 2017) and in IE version 11 mainly on Windows 7 OS but have had similar experiences occasionally in Windows 10. The issue I'm experiencing happens whe...
v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
8 years ago

Hi ChrisDenver0603,

 

Please update to August Preview version 14.0.600.398 then test again. 

 

If issue persists, please share the error log (default location: C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles) around the time that issue occurs. 

 

Best Regards,
Qiuyun Yu

ChrisDenver0603's avatar
ChrisDenver0603
Advocate I
8 years ago

v-qiuyu-msft

I created another VM and installed the August Preview.  I'm still experiencing the same issue.  Although, it does work occasionally. 

 

I'm not seeing an error log file in the logfiles folder.  I've searched each file in that directory for errors.  No errors are present.

 

I can see from the function SearchURL() in the HTML source code page this error.

But not sure why this page has an issue attempting to redirect to Microsoft.com in order to install Power BI desktoop/Mobile reports publisher.

 

 

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"><html>    <head>        <link rel="stylesheet" type="text/css" href="ErrorPageTemplate.css" >        <meta http-equiv="Content-Type" content="text/html; charset=UTF-8">        <title>The webpage cannot be displayed</title>        <script src="errorPageStrings.js" language="javascript" type="text/javascript">        </script>        <script src="httpErrorPagesScripts.js" language="javascript" type="text/javascript">        </script><SCRIPT LANGUAGE="javascript">var sSearchUrl = SearchURL();function SearchURL(){    var urlresult = 'http://go.microsoft.com/fwlink/?LinkId=57427&protocol='+ProtocolfromURL();    return urlresult;}function BodyLoad(){   document.all.protocollink.href = sSearchUrl;}</SCRIPT>    </head>    <body onLoad="BodyLoad();javascript&colon;expandCollapse('infoBlockID', true);initGoBack();">        <table width="730" cellpadding="0" cellspacing="0" border="0">        <!-- Error title -->            <tr>                <td id="infoIconAlign" width="60" align="left" valign="top" rowspan="2">                    <img src="info_48.png" id="infoIcon" alt="Info icon">                </td>                <td id="mainTitleAlign" valign="middle" align="left" width="*">                    <h1 id="mainTitle">The webpage cannot be displayed</h1>                </td>            </tr>            <tr>                <!-- This row is for HTTP status code, as well as the divider-->                <td id="errorCodeAlign" class="errorCodeAndDivider" align="right">&nbsp;                    <div class="divider"></div>                </td>            </tr>        <!-- Error Body -->            <tr>                <td>                    &nbsp;                </td>                <td id="likelyCausesAlign" valign="top" align="left">                    <h3 id="likelyCauses">Most likely cause:</h3>                    <ul>                        <li id="causeNoProgram">Some content or files on this webpage require a program that you don't have installed.</li>                   </ul>                </td>            </tr>        <!-- What you can do -->            <tr>                <td>                    &nbsp;                </td>                <td id="whatToTryAlign" valign="top" align="left">                    <h2 id="whatToTry">What you can try:</h2>                </td>            </tr>        <!-- Check Connection -->            <tr>                <td >                    &nbsp;                </td>                <td id="downloadProgramAlign" align="left" valign="middle">                    <h4 id="downloadProgram">                        <table>                          <tr>                              <td valign="top">                                  <img src="bullet.png" border="0" alt="" class="actionIcon">                              </td>                              <td valign="top">                                  <a ID="protocollink"><ID id="protocolLinkID">Search online for a program you can use to view this web content.</ID></A> <noscript id="noJavascript">You need to enable javascript for this link to work correctly.</noscript>                              </td>                          </tr>                        </table>                    </h4>                </td>            </tr>

 

 

thanks!