Forum Discussion

ElenaSv's avatar
ElenaSv
New Member
19 hours ago

the settings PBRIS application doesnt work

hi there,

the problem is on ipad, pbris application. The user tries to set the parameter: PBRIS alternative rendering, make it ON. When user closes the parametres, the settings are getting immediately lost.

Version PBRIS: 38.2. IOS 26.5 ( without that option after this update the user cant see any report). we tried hard reset, reinstall the application - nothing helps.

Application
PBRIS
PBRIS rendering

1 Reply

  • SamInogic's avatar
    SamInogic
    Super User
    3 hours ago

    Hi,

    This sounds more like an iOS/PBRIS app issue than a problem with the report itself, especially since the PBRIS Alternative Rendering setting is not being retained after closing the settings.

    Since you have already tried reinstalling the app and a hard reset, I would recommend checking whether this is a known issue with Power BI for iOS version 38.2 on iOS 26.5. If the option is required for reports to render correctly and the setting keeps reverting, it may need to be addressed in a future app update.

    As a workaround, if available, try accessing the same report through the Power BI web experience or another supported device to confirm the report itself is working correctly.

    If the issue occurs only on this iPad/iOS combination, I would recommend opening a Microsoft support ticket and providing the app version, iOS version, device model, and a screen recording showing the setting being reset.

    Hope this helps!!

    Thanks!