Forum Discussion
reports not completing
Most (90%) of the time running reports on the Power BI Service they never complete on their own.
e.g.
I have a report with three dependent visuals.
Clicking a record in one visual filters the data shown in the other two.
So when I click a record the other two visuals start loading with the spinning icon. But they never complete!!
If I click the refresh icon they then load corectly.
I often get the same issue when loading a report (and in this case when it does not load clicking the refresh button has no effect).
I get the same issue using either Edge or Chrome on my PC.
Colleagues running Safari on a Mac have lightning fast response.
When the issue is happening I can see that the report tab is using 1-2% (0.5% on the report when nothing is happening on it) processor and nothing happening on network traffic.
It's as if it's got stuck in an endless loop
1 Reply
OK I found what's causing the problem (from a functional point of view).
Its not having my PC set to set the time automatically!!
If I set it to set the time automatically the reports start working correctly.
In case you're wondering why I don't have my PC set to set the time autoomatically.
It's because of a bug in Word which needs me to not set daylight saving automatically so that it works correctly (https://answers.microsoft.com/en-us/msoffice/forum/msoffice_word-mso_win10-mso_o365b/word-2016-date-in-property-field-is-decreased-by/25e0da8a-a897-4b49-8046-d2289b487d51?messageId=aa681e8b-f063-431b-aacb-7ba322acf1a7).
