Forum Discussion
Report refresh failures.
Hi bhpant ,
Does it help you to see similar solutions?
Solved: An error occurred while processing the data in the... - Microsoft Power BI Community
Solved: Data Source Error: Resource name and Location need... - Microsoft Power BI Community
Or Troubleshooting refresh scenarios
If the problem is still not resolved, please provide detailed error information and let me know immediately. Looking forward to your reply.
Best Regards,
Henry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
v-henryk-mstf < is there any other way we can engage so that we can speedily investigate it?
- v-henryk-mstf4 years agoCommunity Support
Hi bhpant ,
You can collect logs from the on-premises data gateway app to better investigate it, this file is saved to the ODGLogs folder on your Windows desktop in .zip format.
More details, you can read this blog:
Working with Power BI Gateway logs - Microsoft Power BI Community
If the problem is still not resolved, please provide detailed error information and let me know immediately. Looking forward to your reply.
Best Regards,
Henry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.- bhpant4 years agoMicrosoft Employee
Can you point me to On-Premise data Gateway App to triage it?
My application was disabled for some time and then I enabled auto refreshed. Auto-refresh worked for few days and today it failed again.