Forum Discussion

muchinski's avatar
muchinski
Icon for Resolver II rankResolver II
9 years ago
Solved

Problem with a custom visuals in mobile App

When I publish a report using custom visuals on Power BI Report Server, these visuals are shown as an 404 error when I navigate using Android or iOS PowerBI App. If I navigate using the web portal, a...
404
Custom Visuals
Mobile
  • jtarquino's avatar
    jtarquino
    9 years ago

    You might need to uninstall and install the Power BI mobile app in order to force the clearing of the local cache.

     

    Please try and let us know

mgmeyer's avatar
mgmeyer
Icon for Power BI Team rankPower BI Team
9 years ago

Unfortunately there was a bug in the GA release that prevents custom visuals from working in the Mobile apps in some cases, we are working on a fix and it should be released shortly. Apologies for the inconvenience.