Forum Discussion
Personal Gateway issue
- 8 months ago
Hi Ad_Khattak,
You should not run both on the same server, that will result in errors. As lbendlin said, the personal gateway is intended to run locally on your computer, where the standard gateway is intended to run on a server.
I see no reason for the personal gateway to be installed on a server, and no reason to use a personal gateway if a standard gateway is configured.
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- 8 months ago
Hi lilianarondon
We wanted to follow up to check if you’ve had an opportunity to review the previous responses. If you require further assistance, please don’t hesitate to let us know.
Hello,
We have installed the personal gateway but now the standard gateway is not installing. It stucks at the end and then the installation is cancelled aftersome time. We tried to install it as an admin account.
You should not run both. Personal Gateway is supposed to run on your PC (as an app), Enterprise gateway should run on a VM that is up 24x7, and it runs there as a service.
- Ad_Khattak8 months agoFrequent Visitor
lbendlin , Thanks for your prompt response. It was working fine before the latest windows update. We were using the standard and personal gateway on one server. We are trying to do the clean install but still not working.
- tayloramy8 months agoSuper User
Hi Ad_Khattak,
You should not run both on the same server, that will result in errors. As lbendlin said, the personal gateway is intended to run locally on your computer, where the standard gateway is intended to run on a server.
I see no reason for the personal gateway to be installed on a server, and no reason to use a personal gateway if a standard gateway is configured.
If you found this helpful, consider giving some Kudos. If I answered your question or solved your problem, mark this post as the solution.
- Ad_Khattak8 months agoFrequent Visitor
Thanks for your response. Your point is valid. But Our BI team says it won't work this way. They said both the gateways were working fine on same server before the updates.