Forum Discussion
PBI Metrics shutting down occasionally
A colleague of mine experiences a bug in the usage of Metrics. When he tries to do a new check-in Power BI suddenly shuts down. We tried to capture this in the video below. Is this something you are familiar with? Is there a solution for this problem?
1 Reply
v-saisrao-msftCommunity Support
HI Carline,
Please test the check-in in another browser and verify whether the issue affects one scorecard or multiple scorecards. Check Power BI service health for any relevant incidents. If the issue persists, capture browser Network traces and Console logs while reproducing the failure, along with the screen recording. If unresolved, raise a Microsoft support request with the diagnostic information for further investigation.
Create a Fabric and Power BI Support Ticket - Power BI | Microsoft Learn
Capture Power BI Diagnostic Information - Power BI | Microsoft Learn
Stay on top of your goals in Power BI - Power BI | Microsoft LearnThank you.