Forum Discussion

moe_elbohsaly's avatar
moe_elbohsaly
Helper I
3 years ago
Solved

MySQL Connection

After gaining access to my newly formatted desktop PC, I downloaded again Power BI, MySQL connector 8.0.16, and an on-premise gateway. Upon connecting to my data hub, I encounter this   Failed to u...
DATA DON'T LOAD
Data Gateway
Data Protection
  • v-henryk-mstf's avatar
    v-henryk-mstf
    3 years ago

    Hi moe_elbohsaly ,

     

    Based on the error message prompt, it was able to rule out that it was not the connector version.

     

    Also, try deleting the credential information in the data source setting and try again.


    If the problem is still not resolved, please provide detailed error information and let me know immediately. Looking forward to your reply.


    Best Regards,
    Henry


    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

v-henryk-mstf's avatar
v-henryk-mstf
Community Support
3 years ago

Hi moe_elbohsaly ,

 

Based on the error message prompt, it was able to rule out that it was not the connector version.

 

Also, try deleting the credential information in the data source setting and try again.


If the problem is still not resolved, please provide detailed error information and let me know immediately. Looking forward to your reply.


Best Regards,
Henry


If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.