Forum Discussion
Getting Sys.WebForms.PageRequestManagerServerErrorException error
Hi Icey,
Below are the details,
1. What's the version and edition of your Report Server and SQL Server? - Report Server is May 2020 and 2018 SQL Server.
2. Which server will appear the error? Or both the two servers? - happens on both the servers, we are using a load balancing url. Checked with A10 team, no issues found on LB. And they mentioned that application may require some kind of client persistence configured so that a client request is always sent to the same server.
3. For all reports, the same issue will appear? Or just for one specific report? - Error shows up for all the reports. Throws error when multiple users run the same report at same time.
Thanks
Hi Anonymous ,
You can try to upgrade to the latest version: Jan 2022 to check if the issue is still there. Before upgrading, please backup your encryption keys, databases and configuration files.
Reference: Upgrade Power BI Report Server - Power BI | Microsoft Docs
You can also check the log of PBIRS at C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles.
Reference: Reporting Services Log Files and Sources - SQL Server Reporting Services (SSRS) | Microsoft Docs
You can also catch the browser trace with F12->Network. For detailed steps, please check: Collect a browser trace.
Note: For your data security, please don't share your logs here directly.
If all above still can't help you, you can create a support ticket to get further help.
Best Regards,
Icey
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