Forum Discussion
Cannot add users or groups in report server portal
- 8 years ago
Thanks Yuliana,
A restart of the server hosting the PBI report server seems to do the trick.. Oops.
Thanks again for getting back
v-yulgu-msft , Hello
We have a report in Power BI server and is unable to remove the row-level access for two users: DOMAIN\USERA and DOMAIN\USERB. There is a message saying: The user or group name 'DOMAIN\USERA' is not recognized. Same as the one im seeing in your screenshot ...
Consequently, this also makes us unable to add new users as we are also getting the same prompt that either DOMAIN\USERA or DOMAIN\USERB aren't recognized.
DOMAIN\USERA and DOMAIN\USERB are inactive accounts and no longer part of the active directory.
Can you help us advise on what is the cause of this message and how we can get this resoved? Thanks a bunch!
Hello Louise,
I am facing this same issue.
Can you help me, if you have found any solution ?
Thank You !