Forum Discussion

Frequent Visitor

8 years ago

After upgrade, cannot bring up url.

Good day

After an upgrade, I cannot run from URL. I tested the "Data Sources" connection using my own credentials. Now I got

"

An error has occurred.

Something went wrong. Please try again later.

"

Where are the log files located ? On Server or on my local ? If local, on c drive or d drive ?

Thanks,

Timmy

3 Replies

v-yulgu-msft
Microsoft Employee
8 years ago
Hi timleung,

Do you mean you were not able to open PBI reports directly on web portal while you could open it in desktop? Did you upgrate the Power BI Report Server? Please try restarting PBI report server service for a test.

The log file is located under C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles

Regards,

Yuliana Gu
- timleung
  Frequent Visitor
  8 years ago
  Hi Yuliana
  
  Yes I am not able to open PBI reports directly on web portal while you could open it in desktop. Yes there is an upgrade of the Power BI Report Server. Will ry restarting PBI report server service for a test.
  
  This C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles
  is on the report server which I don' t have access.
  
  Thanks,
  Timmy
  - v-yulgu-msft
    Microsoft Employee
    8 years ago
    Hi timleung,
    
    This is the default path for log files. Please find the corresponding log files under the Power BI Report Server install path in your scenario.
    
    After restarting service, did issue persist? Have you tried re-publishing the reports to web portal? Also, you can try to upload the reports directly from web portal rather than click the publish button in desktop.
    
    Regards,
    Yuliana Gu