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andreucci's avatar
andreucci
Frequent Visitor
8 years ago

We couldn't authenticate with the credentials provided

Hello, since 10/13 all my PowerBI reports stopped syncing in the Power BI Service and I cant authenticate anymore both in Service and Desktop versions. We have an Office 365 subscription with two a...
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v-jiascu-msft's avatar
v-jiascu-msft
Icon for Microsoft Employee rankMicrosoft Employee
8 years ago

Hi andreucci,

 

This is weird. I would suggest you check the status of your subscription of Office 365 if it expired. I can't think out a more reasonable cause in your scenario.

 

Best Regards!

Dale