Forum Discussion

doorguy's avatar
doorguy
New Member
15 days ago

Viewer Role Authorities Changed

Users in the 'Viewer' role are now exposed to the semantic models.

Prior to this change, our users had a much cleaner and more intuitive experience. They were presented with the reports and dashboards that we intended for them to consume, without being exposed to the underlying Semantic Models. Now that the Semantic Models are visible, users are seeing additional objects that they do not understand, do not need to interact with, and in many cases may mistake for reports, datasets, or other content they are expected to use.

Organizations have very different Power BI governance models and user populations. A change that intentionally alters what users see within a workspace should, in our opinion, provide administrators with the ability to determine whether that behavior is appropriate for their environment. At a minimum, there should be a supported way to preserve the previous user experience for organizations that do not want to expose these additional objects.

Are any other organizations as frustrated by this change as we are??

It has been explained by support as an "enhancement intended to align the user experience with the documented behavior."

We believe the documentation should have been updated to reflect how the Viewer role is intended to work in practice — not the other way around.

There is no practical use case for Viewer-role users accessing semantic models. This change represents a meaningful degradation in user experience, and we strongly encourage the team to incorporate real-world usage patterns of Power BI Service into future decision-making before changes like this are implemented.

6 Replies

  • UPDATE - they rolled back the change this morning. Issue resolved - semantic models are no longer visible when using the "experience = power-bi" url's.

  • Hi doorguy​ 

    While this does not directly solve your problem, what I typically recommend to customers is to always have a separate workspace or semantic models and another workspace for reports, and only ever share reports from an app and doing it in that way the consumers will only ever see reports.

    • doorguy's avatar
      doorguy
      New Member

      Hi!

      Thank you for the information!

      We do already have an active support ticket open for this issue (Tracking ID: #2608140040003520). Unfortunately, the responses we have received so far have not provided a satisfactory path forward. The feedback has largely amounted to justifications for why the change was made, with the situation being characterized as an intentional product design change rather than acknowledging the real-world impact it has had on our users.

      We are not looking for an explanation of why this happened — we are looking for a resolution. A design decision that negatively affects the experience of Viewer-role users should be revisited, and we would appreciate escalation of this ticket to ensure it receives the attention it warrants.

      Thank you!

  • Hi doorguy​ ,

    I suggest you place this comment in the issues part of the forum since those issues are being monitored and forward to the MSFT team.

    Regards

    Miguel Félix

    • doorguy's avatar
      doorguy
      New Member

      I don't see and 'issues' section?