Forum Discussion
Viewer Role Authorities Changed
Users in the 'Viewer' role are now exposed to the semantic models.
Prior to this change, our users had a much cleaner and more intuitive experience. They were presented with the reports and dashboards that we intended for them to consume, without being exposed to the underlying Semantic Models. Now that the Semantic Models are visible, users are seeing additional objects that they do not understand, do not need to interact with, and in many cases may mistake for reports, datasets, or other content they are expected to use.
Organizations have very different Power BI governance models and user populations. A change that intentionally alters what users see within a workspace should, in our opinion, provide administrators with the ability to determine whether that behavior is appropriate for their environment. At a minimum, there should be a supported way to preserve the previous user experience for organizations that do not want to expose these additional objects.
Are any other organizations as frustrated by this change as we are??
It has been explained by support as an "enhancement intended to align the user experience with the documented behavior."
We believe the documentation should have been updated to reflect how the Viewer role is intended to work in practice — not the other way around.
There is no practical use case for Viewer-role users accessing semantic models. This change represents a meaningful degradation in user experience, and we strongly encourage the team to incorporate real-world usage patterns of Power BI Service into future decision-making before changes like this are implemented.
6 Replies
- doorguyNew Member
UPDATE - they rolled back the change this morning. Issue resolved - semantic models are no longer visible when using the "experience = power-bi" url's.
- GilbertQ
Super User
Hi doorguy
While this does not directly solve your problem, what I typically recommend to customers is to always have a separate workspace or semantic models and another workspace for reports, and only ever share reports from an app and doing it in that way the consumers will only ever see reports.
- v-sathmakuri
Community Support
Hi doorguy ,
Sorry for the delay in response!!
Could you please raise a support ticket (Create a Fabric and Power BI Support Ticket - Power BI | Microsoft Learn) and report your issue, so that the support team will redirect your issue to the concerned team.Thanks!!
- doorguyNew Member
Hi!
Thank you for the information!
We do already have an active support ticket open for this issue (Tracking ID: #2608140040003520). Unfortunately, the responses we have received so far have not provided a satisfactory path forward. The feedback has largely amounted to justifications for why the change was made, with the situation being characterized as an intentional product design change rather than acknowledging the real-world impact it has had on our users.
We are not looking for an explanation of why this happened — we are looking for a resolution. A design decision that negatively affects the experience of Viewer-role users should be revisited, and we would appreciate escalation of this ticket to ensure it receives the attention it warrants.
Thank you!
- doorguyNew Member
I don't see and 'issues' section?