Forum Discussion
Unable to schedule refresh from https custom connector to JITBIT
Hi,
I am hoping someone can share a solution to this problem that is driving me nuts. I have connected and created a report in power bi desktop and can refresh the data from the desktop app. I am unable to schedule the refresh from the service. The error message is what I receive below.
You can't schedule refresh for this semantic model because the following data sources currently don't support refresh:
- Data source for Query1
Help is greatly appreciated.
- Jared
7 Replies
jdiperri2555 Have a look at this page. https://docs.microsoft.com/en-us/power-bi/service-gateway-custom-connectors#considerations-and-limit... has the following note in the section on Considerations and Limitations :
- For custom connectors to work with the on-premises data gateway, they need to implement a “TestConnection” section in the custom connector’s code. This section isn't required when you use custom connectors with Power BI Desktop. For this reason, you can have a connector that works with Power BI Desktop, but not with the gateway. For more information on how to implement a TestConnection section, see this documentation.
Not sure if that is it or not or something different.
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Hi Greg_Deckler, Thanks for the response. The link to documentation doesn't seem to work. Alos, just to paint a more clear picture around the problem. I have powerbi connected to a cloud solution called jitbit. This is not an on-prem solution that needs a gateway. The source of the data is an HTTPS link with username and password.
jdiperri2555 OK, but you mentioned a custom connector. So, like a custom connector that you created or a third party created or did you use the standard Web connector?
This is a custom connector that JITBIT created. JITBIT is our helpdesk application and is cloud hosted.
