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ania_roh's avatar
ania_roh
Icon for Helper III rankHelper III
5 years ago
Solved

tooltip error

Hi, I just published the inform in PowerBi service with tooltip included (page tooltip asocciated to some cards). Everyone can see tooltips in the inform, except one, who says he can´t see a toolti...
Need Help
  • edhans's avatar
    edhans
    5 years ago

    What browser are they using? IE is no longer supported. 

    Also, troubleshooting steps assuming they are not using IE:

    1. Disable any blocker scripts, like ublock origin. See if that is interferring.
    2. Launch Power BI in an incognito/private session with no extensions running.
    3. Clear the cache
    4. Try a different browser. Safari, Edge (modern/chromium), Chrome, and Firefox are all supported. Make sure any of those are current.
Anonymous's avatar
Anonymous
Not applicable
4 years ago

Hi ania_roh 

Has your problem been solved ? If it has been solved, then please consider Accept it as the solution to help the other members find it more quickly.

 

Best Regards

Community Support Team _ Ailsa Tao

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.