Forum Discussion

aj1973's avatar
aj1973
Community Champion
1 year ago
Solved

SharePoint Version History

Hi Community,

 

Having problem downloading previous versions of my pbix files from a sharePoint folder. File does not download or open when I click on the link inside Version History Window of a SharePoint Folder.

 

Is any body else haing the same issue? Is this a known SharePoint issue lately? because it was fine untill this week.

 

Thanks 

  • Hi aj1973 

     

    I would then chat to your SharePoint or Network Admin to see if there have been any changes?

5 Replies

  • v-veshwara-msft's avatar
    v-veshwara-msft
    Community Support

    Hi aj1973  , 

    You can try troubleshooting the issue by performing following checks-

     

    1.Browser Compatibility- Incompatibility issues between the web browser you are using and SharePoint can often lead to download failures. Different browsers may have varying levels of compatibility with SharePoint, causing certain features, including downloading files, to malfunction.

     

    2.File Permissions - If you do not have the necessary access rights to download a particular file or if the file's permissions have been misconfigured, SharePoint will prevent you from downloading it.

     

    3.Network Connectivity. Poor network connectivity can also play a role in the "unable to download from SharePoint" issue. A weak internet connection or intermittent network disruptions can hinder the download process, resulting in errors and failed attempts.

     

    If still you are unable to download the file you can raise the issue here

     

    https://techcommunity.microsoft.com/category/content_management/discussions/sharepoint_general

     

    Hope this helps!

  • Hi aj1973 

     

    I have not had any of these issues in the past or recently. What happens when you download a previous version of the file from Sharepoint Online? Can you then open it up successfully?

    • aj1973's avatar
      aj1973
      Community Champion

      In fact nothing happens. You see the versions and their links but when you click nothing happens, No downloads or a file opening.

      • GilbertQ's avatar
        GilbertQ
        Super User

        Hi aj1973 

         

        I would then chat to your SharePoint or Network Admin to see if there have been any changes?