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Anonymous's avatar
Anonymous
Not applicable
5 years ago
Solved

Scheduled refresh not working - Quick base Invalid Credentials

Hello! How are you?   Since a few days ago I'm having trouble with the scheduled refreshs of my Dashboards, particularly with the Quick Base data.   When I enter to the web app, and access to con...
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  • Anonymous's avatar
    Anonymous
    5 years ago

    Thanks for the answer !

     

    I was talking this morning with the IT people of my organization and after several headaches trying solutions that didn't work they found what we think is a quickbase bug related to the permissions. If they give me more permissions, always on the same tables, the token works. So a person with a QB account with more permissions update the credentials on the dashboards and it seems it's all working well.

     

    Obviously this is a patch, until sunday it worked well with the permissions I always had.

     

    Hopefully it can be solved soon so there's no issues like these in the future.

     

    Regards !

v-robertq-msft's avatar
v-robertq-msft
Icon for Community Support rankCommunity Support
5 years ago

Hi, Anonymous 

Have you got a reply from Microsoft and solved this problem?

If you have solved this problem, would you like to share some experience or just mark your own reply(let the person with a QB account with more permissions update the credentials) as a solution so that others can learn from it too?

Thanks in advance!

Here’s more info about issues in Power BI connecting to Quick base:

https://community.powerbi.com/t5/Power-Query/Error-Message-With-Quickbase-Connector/td-p/668030

https://help.quickbase.com/user-assistance/power_bi_with_quick_base.html

https://help.quickbase.com/user-assistance/troubleshooting_connected_tables.html

 

Best Regards,

Community Support Team _Robert Qin

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.