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KatieH's avatar
KatieH
Icon for Advocate IV rankAdvocate IV
7 years ago

Scheduled Refresh Issue

Having an issue with all our reports this morning in that the schedule refreshes, set to go at 8.30am have not even attempted to run.   There are no error emails and, when I check the Datasets tab,...
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KatieH's avatar
KatieH
Icon for Advocate IV rankAdvocate IV
7 years ago

I'm getting this same issue again today. In addition, I can't refresh the reports from the web and when I try to publish manually from Desktop, it's just hanging there. Anyone else having the same problem again?

Anonymous's avatar
Anonymous
Not applicable
7 years ago

I have the same problem currently.

My report refreshed correctly at 8:44 EET, but now it's hanging at "Next Refresh" 10:30 EET (it's now 11:29 EET) :(

I hope this will be fixed asap

  • gooranga1's avatar
    gooranga1
    Icon for Power Participant rankPower Participant
    7 years ago

    Same here in the UK. Cannot refresh locally and re-publish either.

     

    I have raised a support ticket.

     

     

    **** Well at least we have some information. But I am not sure about Good Service Status for Europe? ****

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Same here using re-publish (UK)

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      I see that this issue was removed from Awareness.

      Have you heard anything from Microsoft? I also raised a ticket with them, but I didn't hear anything about a solution yet.

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    Anonymous Thanks for raising this. I just noticed the same issue happening across most of my reports. As of 09:44 GMT:

     

    • ncbshiva's avatar
      ncbshiva
      Icon for Advocate V rankAdvocate V
      7 years ago

      Even for me also