Forum Discussion

wleecwleec_2's avatar
wleecwleec_2
Frequent Visitor
1 year ago
Solved

Schedule refresh issue

The Power BI dashboards were built in desktop using Import mode and contain a number of visuals. Currently I am using Power BI Pro licence type to publish it to the web.   I've experienced issues ...
Need Help
  • v-karpurapud's avatar
    v-karpurapud
    11 months ago

    Hi wleecwleec_2 


    The primary challenge relates to timing. Your Power BI Service dataset relies on an IT-managed model that refreshes at 6 AM, but this process may occasionally complete later than planned. As a result, when your dataset is set to refresh at 7:30 AM, it can begin before the source data is fully updated, leading to instances where the refresh completes without reflecting the latest data. The consistent stability of your 2 PM refresh further indicates that the refresh window is too close to the source update.

     

    To address this, adjust your morning refresh to 8:00 AM or 8:30 AM (UTC+8) to allow sufficient time after the source refresh, while maintaining the 2:00 PM refresh as your second daily run. This approach ensures both morning and afternoon refreshes remain within the Pro license limit of eight per day. Additionally, review your incremental refresh configuration to verify that the RangeStart and RangeEnd parameters are applied at the source level in a foldable step, and consider extending incremental refresh to additional tables to further enhance stability and performance


    Regards,

    Microsoft Fabric Community Support Team.



rohit1991's avatar
rohit1991
Icon for Super User rankSuper User
1 year ago

Hi wleecwleec_2 

Could you Please try below Steps: 

 

  • Tiles are cached: The schedule refreshes the dataset, not the dashboard tiles. Open the report to confirm data; on the dashboard click Refresh or Pin a live page so tiles always show latest.

  • UTC timing: The Service uses UTC. If your source updates after your schedule, the refresh completes with old data. Move the schedule after the source finishes (+30 - 60 min buffer) or use UTC in queries/relative date filters.

  • Health checks: Workspace >> Datasets >> Refresh history; ensure Gateway online and Data source credentials = OK.

  • Stability tips: Add a second daily run as a retry, and use Incremental refresh (or PPU/capacity) if the model is large/slow.