Forum Discussion

MeghanDeWet's avatar
MeghanDeWet
Frequent Visitor
3 years ago

R Script and auto refresh

Hi there,

 

I have used an R script in my BI Dashboard, published it and set an auto refresh with a personal gateway.

 

The personal gateway is on and ready to use, the auto refresh works with no error but the column that refrences the R code does not show the correct data. The column is meant to show Trues and falses but it only shows False. 

 

When I refresh in desktop it works perfectly and the column displays the correct info.

 

I think I am missing something in the personal gateway or in the actual R code but I have read everything I can find on this and just can't seem to get it right. I am new to using R in BI so the whole process has been trial and error but it is just odd that it works in desktop but not service. 

 

Any guidance will be greatly appreciated, thanks so much!

Need Help

2 Replies

  • TomMartens's avatar
    TomMartens
    Super User
    3 years ago

    Hey MeghanDeWet ,

     

    assuming that the personal gateway is installed on a different machine the same versions of R and the same version of the packages must be installed on the gateway machine.

     

    Hopefully, this helps to tackle your challenge.

     

    Regards,

    Tom

    • MeghanDeWet's avatar
      MeghanDeWet
      Frequent Visitor
      3 years ago

      Hi TomMartens, thanks for your response, I really appreciate it!

       

      The personal gateway is on the same machine as the dashboard and R script...Any ideas what could be going on?