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JonJagd's avatar
JonJagd
Icon for Helper I rankHelper I
9 years ago

Publish app - something went wrong

Hi   The app that I have been updateing frequently suddenly wont update no more. The content of the app is a dashboard.     I have been working on some performance issues with the report l...
JonJagd's avatar
JonJagd
Icon for Helper I rankHelper I
9 years ago

Here it is in English:

v-huizhn-msft's avatar
v-huizhn-msft
Icon for Microsoft Employee rankMicrosoft Employee
9 years ago

Hi JonJagd,

It still doesn't work? Please republish it again, if you still get the error message, please check that when you create a new workspace, do you have any group image defined? If yes, please try to remove it, or try a smaller (<33KB as they mentioned) JPG or PNG. Note, it may take some time to reflect the O365 group image change in Power BI. So ideally change to a different picture with smaller size and you will be able to figure out once the group image update is completed.

In addition, please collect fiddler traces when performing the repro steps and provide to me?

Best Regards,
Angelia

  • JonJagd's avatar
    JonJagd
    Icon for Helper I rankHelper I
    9 years ago

    Hi

     

    Thanks for the reply. I still get the same error message when trying to publish the app. I can try to find out the size of our group image.

     

    I have collected fiddler traces. Where do I send them to?

     

    Br,

    Jon

     

    • JonJagd's avatar
      JonJagd
      Icon for Helper I rankHelper I
      9 years ago

      We have changed the group-logo to a 19 KB image but I still get the same error.

       

      Br,

      Jon

      • v-huizhn-msft's avatar
        v-huizhn-msft
        Icon for Microsoft Employee rankMicrosoft Employee
        9 years ago

        Hi JonJagd,

        Got it. I personally suggest you create a support ticket on the bottom of this page. Because I have no power to check your own data background for finding more details.

        Best Regards,
        Angelia