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trwatts's avatar
trwatts
Icon for Helper I rankHelper I
6 years ago

Gateway help

Hi,  I am stuck trying to work out an issue I have. I had my personal gateway up and running with no issues then I decided to play with some settings. No idea what I have done.  I am a new user so...
Need Help
v-xuding-msft's avatar
v-xuding-msft
Icon for Community Support rankCommunity Support
6 years ago

Hi trwatts ,

 

What the version of your personal gateway?  Is it 3000.45.7? Many issues can surface when the gateway version is out of date. It's a good general practice to make sure you're on the latest version. If you haven't updated the gateway for a month or longer, consider installing the latest version of the gateway. Then see if you can reproduce the issue.