Forum Discussion
Helper IFail creating gateway. try again
Helper II already did it and still can't create the gateway.
In my personal computer i can create the gateway without any problem.
So in resume:
2 accounts:
1 Student account
1 Enterprise account
1 Computer with windows Server 2016
I can create a gateway with student account but not with the enterprise one
1 Personal Computer with Windows 10
I can create a gateway with both accounts
Plz i really need it works :S
Thank you all
Helper II already solved the problem and i will tell here what was happening, maybe can help someone else.
I saw the only diference beside the accounts be student and enterprise, was my student account was in the region West Europe and the enterprise account was in North Europe. So, i start digging and seeing where was my student server from powerbi and wish server was for my enterprise account. And i found the problem.
My student account was saved in irland and my enterprise account was saved in Netherlands. My company have a external firewall in the servers. What was happening was the firewall was blocking the IP from Netherlands but not the IP from Irland.
So i solved the problem, seeing from the firewall wish IP was my enterprise account was trying to ping and then i unblock it in the firewall.