Forum Discussion
Marrafeiro
Helper I
6 years agoFail creating gateway. try again
Hi all, I have 2 powerbi accounts, one is student another is enterprise. I want install the gateway in Windows Server 2016 with my enterprise account, but the problem is when i'm creating the gatewa...
Marrafeiro
Helper I
6 years agoHi,
I can install the on-premises, it stucks after that. You can see in this image:
v-kelly-msft
Community Support
6 years agoHi Marrafeiro ,
Have you already logged in one account of on-premise gateway in your computer?If so ,you have to log out first,each computer can only log in one account.Then use the recovery key to log in the account you need.
Here is the reference.
Best Regards,
Kelly
Kelly
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