Forum Discussion

eduardo222343's avatar
eduardo222343
New Member
10 months ago
Solved

Error with personal gateway

im getting the error of the image when trying to take over control of the semantic model to refresh BI on my personal  gateway, how can I fix this? 
Need Help
  • tayloramy's avatar
    tayloramy
    10 months ago

    Hi eduardo222343, 

     

    What are the data sources in the model? Is it bound to OneDrive by chance? If so it will need to be unbound from OneDrive before anyone can take it over. 

     

    If not, there's something funky going on here. I recommend opening a ticket with Microsoft so they can dig into the back end telemerty and figure out what the root cause of the error is. 

     

    If you found this helpful, consider giving some Kudos. If I answered your question or solved your problem, mark this post as the solution.

tayloramy's avatar
tayloramy
Icon for Super User rankSuper User
10 months ago

Hi eduardo222343, 

 

what permissions do you have on the workspace where this semantic model sits?  

eduardo222343's avatar
eduardo222343
New Member
10 months ago

I have Member permission. 

  • tayloramy's avatar
    tayloramy
    Icon for Super User rankSuper User
    10 months ago

    Hi eduardo222343, 

     

    What are the data sources in the model? Is it bound to OneDrive by chance? If so it will need to be unbound from OneDrive before anyone can take it over. 

     

    If not, there's something funky going on here. I recommend opening a ticket with Microsoft so they can dig into the back end telemerty and figure out what the root cause of the error is. 

     

    If you found this helpful, consider giving some Kudos. If I answered your question or solved your problem, mark this post as the solution.

    • eduardo222343's avatar
      eduardo222343
      New Member
      10 months ago

      I will open the ticket with Microsoft, thank you.