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dev99's avatar
dev99
Frequent Visitor
1 year ago
Solved

Error when refreshing data model

Hi, I am getitng this error when I am trying to refresh a data model in PBI Service. It refreshes successfully in PBI Desktop but shows this error in PBI Service: Data source error: {"error":{"code":...
Need Help
  • Anonymous's avatar
    Anonymous
    1 year ago

    Hi dev99  ,
    Thank you for the patience!

    If still faces the same issue then please consider raising a support ticket for further assistance.

    To raise a support ticket for Fabric and Power BI, kindly follow the steps outlined in the following guide:

    How to create a Fabric and Power BI Support ticket - Power BI | Microsoft Learn

     

    If this post helps, please give us Kudos and consider marking it Accept as solution to assist other members in finding it more easily.
    Thank you for being a part of Microsoft Fabric Community Forum!

     

dev99's avatar
dev99
Frequent Visitor
1 year ago

Hi, no it has not been resloved yet

Anonymous's avatar
Anonymous
Not applicable
1 year ago

Hi dev99 ,
Thank you fo the follow-up.I would be happy to provide more details on troubleshooting the error you are facing!

1.Ensure the on-premises data gateway is online and updated if applicable. 

 

2.Verify that the SharePoint URL matches exactly in Power BI Desktop and Power BI Service, and check if the account has the required access permissions.

 

3.In Power BI Service ,Dataset Settings, edit and re-enter authentication details under Data Source Credentials.

 

4.Refresh the dataset in Power BI Desktop, save, and re-publish it to the same workspace in Power BI Service.

Please refer the links below:
Troubleshoot gateways - Power BI | Microsoft Learn

Hope this helps,If so kindly mark it as solution.