Forum Discussion
Couldn't load the schema for the database model
Hi, Just wondering if anyone is having a similar issue with the PowerBI.com connecting to the PowerBI gateway? Both the PowerBI.com gateway "test connection" and the on server gateway "connecti...
v-qiuyu-msft
Community Support
Community SupportHi LaurenBaird,
This issue happens on Power BI service rather than Power BI report server, I will move this thread to the Service forum.
Regarding your issue, which data source used in this dataset? Please go to the dataset settings of this report, make sure the data gateway used by dataset is running fine.
You can also try to restart the on-premise data gateway service: How to restart the gateway.
Best Regards,
QiuyunYu