Forum Discussion
Constant Refresh Errors That Need Addressing Immediately
Having multiple refresh errors. Need this addressed immediately:
Refresh failed because this dataset requires a gateway. Please select a gateway from dataset settings.
Please try again later or contact support. If you contact support, please provide these details.
A second refresh caused this error:
Refresh failed because this dataset requires a gateway. Please select a gateway from dataset settings.
Please try again later or contact support. If you contact support, please provide these details.
The link provided goes to this page which has nothing to do with PowerBI:
https://docs.microsoft.com/en-us/dotnet/framework/data/adonet/whats-new
We are in the testing phases in PowerBI, and it just doesn't seem like this is a stable platfor yet. Is there something I'm missing? Is there a support option?
Need this working reliably
7 Replies
- v-yulgu-msftMicrosoft Employee
Hi jmiridium,
What was the data source your dataset connected to? Were you refreshing dataset manually or setting schedule refresh?
As is pointed by error message, you should configure a matched gateway for corresponding data source so that schedule refresh can be applied to dataset. Please check the gateway settings:
If you havn't installed a gateway on your machine, you can click the arrow down on the top right of ribbon on service site to download a gateway.
Reference: Getting started with Power BI Gateways
Best regards,
Yuliana Gu- jmiridiumHelper IV
Gateway is installed and working on other data sources
- v-yulgu-msftMicrosoft Employee
Hi jmiridium,
Please check whether the data source is connected to gateway successfully?
Also, in this dataset which is always prompting error message, does it contain multiple types of data source?
Regards,
Yuliana Gu