Forum Discussion

jasonwq's avatar
jasonwq
Icon for Helper I rankHelper I
4 years ago

Can't refresh local data

I have some reports that use local, unchanging data from excel files. I also have "Include in Report Refresh" disabled on all local data files as they are static files.   The reports also connect ...
Refresh
lbendlin's avatar
lbendlin
Icon for Super User rankSuper User
4 years ago

In the dataset settings go to the credentials section and check which credentials it is actually complaining about. Then refresh these.

 

Credentials do expire. This is an annoying  but necessary part of the process.

jasonwq's avatar
jasonwq
Icon for Helper I rankHelper I
4 years ago

The credentials area is not selectable.

 

 

  • aj1973's avatar
    aj1973
    Icon for Community Champion rankCommunity Champion
    4 years ago

    Hi jasonwq 

    Do you have a personal Gateway installed in your machine?