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Markzolotoy's avatar
Markzolotoy
Icon for Impactful Individual rankImpactful Individual
5 years ago
Solved

Cannot add new data source to gateway

The client has added a new SQL server and also installed new Gateway.I can see it on the powerbi service page by going to manage Gateways. Adding new data source is not working. I keep getting the fo...
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  • GilbertQ's avatar
    GilbertQ
    5 years ago

    As far as I know you first need to be able to connect to the SQL Server database before it can authenticate?

Markzolotoy's avatar
Markzolotoy
Icon for Impactful Individual rankImpactful Individual
5 years ago

Ok, what then did you mean that Gateway cannot connect to SQL Server? They are installed on the same box.

GilbertQ's avatar
GilbertQ
Icon for Super User rankSuper User
5 years ago

Hi Markzolotoy 

 

According to the error it does not look like it can connect. How are you connecting to the SQL Server, put those some details in the Gateway source in the Power BI service?