Forum Discussion
shared content, external user
HI EmetSelch ,
Unfortunately, external sharing not able to save shared contents, these users can only viewed by click on the shared email links.
If you shared with organizations accounts, they can find shared content in 'shared with me' menu.
Regards,Xiaoxin Sheng
HI EmetSelch ,
Unfortunately, external sharing not able to save shared contents, these users can only viewed by click on the shared email links.
If you shared with organizations accounts, they can find shared content in 'shared with me' menu.
Regards,
Xiaoxin Sheng
Hello,
I going to face the same access issue as described above in this thread and want to provide our customers with up-to-date information. Therefore, I would like to ask you if you are planning to enable also users from external organizations to access shared content directly via mobile app? If so, when is the implementation estimated?
Thank you very much for any advise!
Hey Wajsity ,
There is no change in the app in that behavior at this point.
As a solution, people create report in the user's home tenant that holds the link to the report shared from external tenant. That way they don't need to go back to the sharing email for the link.
Can that be a solution for your customers?
Maya
Thank you for your quick reply.
I think it's a good workaround and I will offer it to our customers if they will ask for the option to see reports direct within the app. Hopefully I will be sufficient solution for them.
Wajsity
