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fbeuserie's avatar
fbeuserie
Frequent Visitor
10 years ago
Solved

powerbi Android 5.0.2 / persistant error "something went wrong during authentication process"

latest android PBI app as of today.

android 5.0.2

 

cannot complete login. when asked username, i provide one that DO work fine on www.powerbi.com website.

 

it's in the form of [email protected] (tenant is actually our tenant name and xxx my username)

 

i get the "something went wrong during authentication process ... " right after entering the username and then pushing the "sign in" button. i cannot even enter a password.

 

i have the feeling that the app send the same error whatever i throw in the username field ...

 

any idea ?

  • yitzhak's avatar
    yitzhak
    10 years ago

    Can you please make sure that you have the latest version (we have released one today)?

    Can you please share your tenant name (you can send a private message)?

  • fbeuserie's avatar
    fbeuserie
    9 years ago

    thanks yitzhak.

     

    i'm now running version 111152 and the login is now successful. i'm redirected on my tenant ADFS form after the username is entered, and my password is accepted.

     

    dashboard & co are ok on my mobile now. thanks !

     

2 Replies

  • yitzhak's avatar
    yitzhak
    Icon for Microsoft Employee rankMicrosoft Employee
    10 years ago

    Can you please make sure that you have the latest version (we have released one today)?

    Can you please share your tenant name (you can send a private message)?

    • fbeuserie's avatar
      fbeuserie
      Frequent Visitor
      9 years ago

      thanks yitzhak.

       

      i'm now running version 111152 and the login is now successful. i'm redirected on my tenant ADFS form after the username is entered, and my password is accepted.

       

      dashboard & co are ok on my mobile now. thanks !