Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Mobile Report Problem - Error Code : ERR_TOO_MANY_RETRIES

  If we want to access our report on the report server, we get the error in the attachment. The user can view the report names and folders, but cannot see the report content. We don't get the same e...
Need Help
oreduar's avatar
oreduar
Icon for Microsoft Employee rankMicrosoft Employee
7 years ago
hi Anonymous, Can you contact us at [email protected] - so we can have more details and try to help you? what is the PBIRS server version that you are using? Ori
  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    hi oreduar 

     

    Our power bi version 

    2.61.5192.641 64-bit (August 2018).


    • salmeida's avatar
      salmeida
      New Member
      7 years ago

      Hi,

       

      Have the same error message with Android, but works fine on iOS.

       

      Android version: 8.00

      PowerBI Report Server Version: 15.0.1102.235

      PowerBI Desktop Version: 2.65.5313.1381 64-bit

      SQLServer 2016

       

      Need help.

       

      Thanks

      • yarivm's avatar
        yarivm
        Icon for Power BI Team rankPower BI Team
        7 years ago

        Hi
        Can you please try to authenticate to your report services server on mobile using this format:
        User@domain and not domain\user

        Thanks
        Yariv