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Tmk123's avatar
Tmk123
Icon for Helper II rankHelper II
1 year ago

Usage Metrics Report missing

Hi, I have created a Usage Metrics report in the past but can't find the option to do that now.  Has anyone else experienced this?  Am I in the wrong spot or was this feature moved to another menu lo...
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Tmk123's avatar
Tmk123
Icon for Helper II rankHelper II
1 year ago

Thank you for your response.  I have seen this link before.  The metrics option is not available to me as you can see in my screenshot. 

  • sevenhills's avatar
    sevenhills
    Icon for Super User rankSuper User
    1 year ago

    Pls. check the "Prerequisites" section in the link. 

    • Tmk123's avatar
      Tmk123
      Icon for Helper II rankHelper II
      1 year ago

      Thanks.  I have checked all the prerequisites and I meet their requirements.  This is very confusing, considering I have created a metrics usage report in the past.  

      • sevenhills's avatar
        sevenhills
        Icon for Super User rankSuper User
        1 year ago

        Hmm.. it seems weird as you have done in the past. 

         

        I am guessing as mostly due to license or admin settings. but I may be wrong. Pls. Try in another browser or seek support help.