Forum Discussion

KiranPradhan's avatar
KiranPradhan
Frequent Visitor
10 years ago

Custom Visual Errors

After updating to the newest version of Power BI. I have an issue with Custom Visuals. When I import a new visual,  it does not pop up any error. But after importing, I do not see any visual in the tray.

 

If I try to reimport, it says, the visual already exists and askes for update. If I say yes, even then I cannot see any visual.

 

This has been happening since last July 2016 update. Nothing solved in Aug 2016 update.

 

Anyone else having same issue?

6 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    10 years ago

    Hi KiranPradhan,

    Do you encounter the issue when importing a specific custom visual or all the custom visuals? I am trying to import Gantt chart and Circular Gauge into the latest version of Power BI Desktop(2.37.4464.361), everything works well.

    Thanks,
    Lydia Zhang

  • KiranPradhan's avatar
    KiranPradhan
    Frequent Visitor
    10 years ago

    Hi Anonymous

     

    I face the error with all the Visuals.

     

    It is not specific to me, whoever updated the version in my team. Everyone is having same issue.

     

    If I roll back the version using a older set up file, the custom visuals work. But nothing working with the updated version. I have mailed the issue to Microsoft long ago, no response on that yet.

     

    Regards

    Kiran

    • Anonymous's avatar
      Anonymous
      Not applicable
      10 years ago

      Hi KiranPradhan,

      I am not able to reproduce this issue. Could you please describe detailed steps that how you import custom visual and post a screenshot about your scenario? I also found a similar issue in this thread , which is caused by https communication.


      Thanks,
      Lydia Zhang

      • OwenAuger's avatar
        OwenAuger
        Super User
        10 years ago

        Hi KiranPradhan, Anonymous,

         

        I am having the same issue on one of my computers.

        Both have the latest Power BI Desktop 64-bit version installed, but on one computer, when a visual is imported, it is not visible in the tray.

         

        I have Sent a Frown already and received a response that others are having the same issue and they are working on a fix.

         

        Owen

  • Jon_Woosley's avatar
    Jon_Woosley
    New Member
    9 years ago

    I'm having the same issue with the Box and Whisker (Jan Pieter) Visualization.  The other custom visuals that I have downloaded seem to work just fine.