Forum Discussion
Automatic Refresh Failure
Hi,
The automatic refresh of a report keeps failing but I am not able to indentify the reason. If I refresh it manually from the desktop app, it normally works.
Here is the failure alert:
02 Sales Reporting has failed to refresh.
Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.
AnalysisServices: The connection either timed out or was lost.. The exception was raised by the IDataReader interface. Please review the error message and provider documentation for further information and corrective action. Table: Sales.
Can you help me with that?
many thanks
6 Replies
- amitchandakSuper User
AndreaBrunello1 , If it's using in premise gateway, then please make sure that is up and running.
If not, make sure the power bi service able to access it. You can create a new data flow(if allowed) and check it.
In the case, connection details are fine log and new issue - https://community.powerbi.com/t5/Issues/idb-p/Issues
- AndreaBrunello1Frequent Visitor
Hi amitchandak
As far as I understood ( I am not a big powerbi expert ... ) there are no gateways, as you can see from the screen.
What do you suggest then?
many thanks
- v-kkf-msftCommunity Support
Hi AndreaBrunello1 ,
You can go to these links to find if they can be helpful:
https://community.powerbi.com/t5/Service/Internal-Service-Error-Refresh-Failed/td-p/1387800
If the problem is still not resolved, please provide detailed error information or the expected result you expect. Let me know immediately, looking forward to your reply.
Best Regards,
WinnizIf this post helps, then please consider Accept it as the solution to help the other members find it more quickly.