Forum Discussion
Conflicting protocol upgrade Error?
Could you please raise a support ticket so an engineering can gather all the logs, traces and information required to troubleshoot?
miguel Are you from Microsoft? Can you please contact them about this meaningless error and ask them to improve the presentation of it, to add more explanation/context? That is something they can do without customer involvement.
I hate to tell you but Microsoft support for Power BI is a massive pain and nobody wants to spend a month working on this with Mindtree. I have lots of cases, and this one looks like it will cost someone about ~10 or 20 hours of their time and, after all that work is done, Microsoft won't actually be motivated to fix anything for two or three months. The cost of using Microsoft support outweighs the pain of these types of bugs.the support team would need to determine what exactly caused the error and then take action on it. If you have a support case that's been stuck for many months around this particular issue, please do share it with me and I can take a closer look
