Forum Discussion
This visual does not support exporting
Wow, the issue was that even though the version that was certified was not yet available through App Source as a certified version. That is to say we were able to get v1.0.0.4, but not the certified v1.0.0.4. That seems super-confusing. Of course the worst part of the process is having to wait for weeks before being able to verify that the export works.
Well, now it works. Not sure if I would recommend writing your own visuals in a hurry.
Hi arauramo,
This is expected behavior in Power BI Service because exporting to PDF and PowerPoint uses different server-side rendering methods. Exporting to PDF is more restrictive, as it relies on a rendering engine that turns report pages into static images. Some visuals, especially custom ones, may not render and will display the message “This visual does not support exporting.” Even certified visuals might not export correctly if they’re not compatible with this engine, and Microsoft notes that export fidelity isn’t guaranteed. PowerPoint export may render some visuals successfully due to differences in the export process. Since this is a platform limitation and not an issue with your visual, it’s best to use built-in visuals for reliable PDF export or consider exporting to PowerPoint or copying as an image as alternatives.
Export Entire Reports to PowerPoint - Power BI | Microsoft Learn
Export reports to PDF - Power BI | Microsoft Learn
Export Power BI embedded analytics reports API - Power BI | Microsoft Learn
Thank you.